Terms & Conditions
Things You Need to Know
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Contract & Order Confirmation
The Private Collectors is a private website. When buying a watch from this website the contract will be between you and the owner of The Private Collectors who is also the owner of the watches listed on this site.
To make a purchase the buyer must provide his name and shipping address in the ‘Checkout Form’. We will confirm the order by email and provide a summary of the purchase along with the wire instructions.
By ordering, you accept our terms and conditions and all prices. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order.
Should we be unable to deliver, we will contact you and give you the opportunity to cancel the order.
By placing an order through our site, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.
Payment must be made by bank wire using the wire instructions provided by The Private Collectors. We will start processing your order only after your payment has been received.
If no payment is received within 7 business days after you have placed your order it will be cancelled.
The Private Collectors is not liable for any delays or non-deliveries.
We do not apply any fees for payments by bank transfer, but please be aware that some financial institutions charge a fee for bank transfers.
We only ship within Switzerland. Shipping outside Switzerland may be possible but has to be agreed between the buyer and The Private Collectors. We cannot ship to P.O. boxes.
All orders are fully insured and require signature confirmation. Shipping times and cost vary based on the value of the purchase and your geographic location. Shipping cost must be borne by the buyer.
Shipping within Switzerland is CHF 80. The cost for international shipping (if agreed between the parties) is determined based on the value of the purchase and the location of the buyer.
Please note that custom duties, taxes and fees may apply for deliveries outside Switzerland (if agreed between the parties).
All orders will be dispatched within 4-6 working days after receipt of the payment. Orders will be sent by Swiss Post, FedEx, DHL or UPS. As soon as your order leaves our warehouse you will receive a tracking number via email to track your order. Depending on your location please allow 4-6 additional working days for your goods to arrive.
The Private Collectors does not bear the risk of transportation.
All goods of The Private Collectors are shipped from Switzerland, in case the customer is not from Switzerland (if agreed between the parties), there will be customs duties, which the customer has to pay by himself. These fees are not included in our price and have to be paid by the customer.
All watches are not serviced unless specifically mentioned.
The check service only checks the operating condition and whether the watch has been properly cleaned. This check service does not guarantee precision or accuracy.
The Private Collectors warrants that all watches are original as described, authentic, and in good, working order. As some of the products for sale tend to be old we do not provide extended service warranties.
Right To Return
Please note that this is a private website and returns are excluded.
The Private Collectors is committed to respecting your privacy rights. Your data is protected by the most modern security. Personal data is collected, saved and used exclusively for the purpose of processing your order. We do not forward personal data to a third party.
However, this does not apply with regard to subcontractors of The Private Collectors such as parcel services, credit card issuers etc., which request the data in order to process your order.
You can request the change, modification, or deletion of your personal data at any time.
We have the right to assert force majeure in the event of war, warlike event, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster or the like.
This means that the agreement will not need to be fulfilled in part or in full. Should this, contrary to expectation, occur, we would attempt to notify you.
This contract shall be governed exclusively by Swiss law.
If you have more questions about our terms and conditions, please contact us:
E-Mail: info (at) theprivatecollectors.com